FAQs

How to do I find my ring size?

Step 1: Measure Your Finger

• Grab a piece of string, paper, or flexible measuring tape.
• Wrap it snugly around the base of your finger (not too tight though!)

Step 2: Mark the Length

• Mark where the string or paper overlaps.
• If using a measuring tape, note down the measurement.

Step 3: Find Your Size

• Check the length in millimeters (mm).
• Use a conversion chart online to find your ring size.

Tips for Our Beloved Roxstars:

• Measure your finger at the end of the day for the most accurate size.
• Measure the finger where you plan to wear your ring.
• Consider your knuckles in your decision.

Need More Guidance?
Visit a local jeweller or reach out to us at info@ellierox.com for assistance. 🌟💍

How / where are EllieRox pieces made?

EllieRox jewellery is meticulously handcrafted in Perth / Boorloo, Western Australia by our jeweller, Alex (nickname Ellie). Each piece is crafted one-by-one with care and attention to detail, ensuring uniqueness and quality.

Do you offer custom or personalised jewellery options?

Yes, we love creating custom pieces! Get in touch with us to discuss your ideas and preferences, and we'll work with you to create a one-of-a-kind piece that reflects your style and personality.

Get in contact here!

What makes EllieRox jewellery unique?

Each EllieRox piece is crafted with a commitment to quality, craftsmanship, and individuality. Our jewellery is consciously handcrafted, meaning that no two pieces are exactly alike. We believe in creating timeless creations that reflect the wearer's unique style and values.

What materials are used in EllieRox jewellery?

 We use a variety of high-quality materials including sterling silver, gold, gemstones, and other responsibly sourced materials. Our commitment to quality ensures that each piece is made to last.

How do I care for my jewellery?

925 sterling silver and solid 9ct gold jewellery can last a lifetime if taken care of correctly!

Here are some of our best practices:

  • Ditch the bling before hitting the waves or sweating it out at the gym. This is because natural oils in our skin can tarnish your jewels
  • Say no to chemicals! Your jewellery deserves a break from lotions, sunscreens, and cleaning agents.
  • After the party’s over, tuck your jewels away in a dry box for safekeeping.
  • Remember, gently cleaning your pieces once in a while goes a long way in keeping your pieces shining bright.

Returns

We offer a 30-day return policy for items in unused condition. Contact us at info@ellieroxjewellery.com to get started.

Please note:

Return shipping is at your own cost.

Custom pieces cannot be returned.